When water hits your property, minutes matter. Ursa Pro Restoration operates a true 24/7 response line, and our certified technicians are typically on-site within a few hours. We start with fast extraction and moisture control to stop the spread and protect your structure from additional harm.
Mold can begin to develop within 24–48 hours after water exposure. We use advanced drying technology and moisture-monitoring tools to ensure your property is completely dry, then apply professional mold-prevention treatments to prevent future growth.
The timeline depends on the extent of the damage. Minor water issues can dry in 1–3 days, while major flooding or structural repairs may take a week or more. Our high-efficiency drying systems and experienced technicians help safely accelerate recovery.
Our complete restoration process includes water extraction, structural drying and dehumidification, repairs, mold prevention and water remediation, and cleaning and sanitization. We handle everything from start to finish to restore your property safely and efficiently.
Yes, we work directly with most insurance companies to make the claims process easier. Our team documents all damage, provides detailed reports, and communicates with your insurer to help you get your claim approved quickly.
Turn off the main water supply (if possible) and shut off electricity in affected areas. Move valuable items and electronics to a dry place. Avoid standing water and contact our emergency line immediately. We can dispatch a team for rapid water extraction and structural drying
Act immediately—time is everything. Shut off water sources if possible, increase airflow with fans or open windows, and avoid touching any visible mold. Ursa Pro Restoration can quickly deploy drying systems and antimicrobial treatments that stop spores before they take hold, keeping your home safe and healthy.
A musty smell may indicate hidden moisture or mold. Run a dehumidifier, keep windows open when the weather allows, and check for leaks under sinks, behind walls, or around windows. If the issue persists, schedule an air quality inspection to locate the source.
Document everything, take photos and videos of affected areas before any cleanup. Don’t discard damaged materials yet, as your insurer may need proof. Our team can help you document the damage properly and secure your property to prevent further loss.
Anytime you experience flooding, mold contamination, or property damage that poses a safety or structural integrity risk, call immediately. Ursa Pro Restoration provides 24/7 emergency response, ensuring help arrives quickly to protect your home or business.
Absolutely. Ursa Pro Restoration works hand-in-hand with homeowners and their insurers. We handle the messy part—photos, documentation, and communication—so your claim moves smoothly and you can focus on getting life back to normal.
First, our specialists inspect the damage and prepare a complete restoration report, including photos, measurements, and cost details. Once submitted to your insurer, we coordinate directly to speed up approval and begin the restoration without unnecessary delays.
Our reputation is built on transparency and precision. Ursa Pro Restoration has long-standing relationships with major insurance carriers and knows exactly how to meet their documentation standards. That means fewer headaches for you and guaranteed quality repair work handled by experienced restoration experts.
Most property insurance policies cover water damage, mold remediation, fire and smoke damage, and storm-related issues. It’s always best to review your policy, but we can help identify which repairs are eligible for coverage.
You can contact either one first, but calling us right away can help minimize further damage. We’ll guide you on how to report the claim and take immediate steps to protect your property while the insurer reviews your case.